Last updated: May 12, 2026
This Privacy Policy explains how SoftWeir Inc. (“SoftWeir,” “we,” “our,” or “us”) collects, uses, discloses, retains, and otherwise handles information when you use our websites, software, development tools, account services, licensing services, support services, AI-powered features, contests, competitions, and related products or services that link to this Privacy Policy, collectively, the “Services.”
This Privacy Policy applies to information collected through SoftWeir-owned websites and Services, including services made available through softweir.ca. It does not apply to products, games, applications, websites, services, or content created, published, or distributed by third-party developers or users using SoftWeir software, except to the extent SoftWeir itself collects or processes information through the Services.
1. Information We Collect and Use
We may collect information that you provide to us, information collected automatically when you use the Services, and information generated through your use of the Services. By using the Services, submitting information, or interacting with SoftWeir, you consent to the collection, use, disclosure, and handling of information as described in this Privacy Policy, except where additional consent is required by applicable law.
This may include information reasonably related to accounts, communications, purchases, licensing, support, software usage, diagnostics, analytics, security, AI-powered features, contests, competitions, submissions, and other interactions with the Services.
We may use information to provide, operate, maintain, secure, support, analyze, improve, and develop the Services. We may also use information for communications, transactions, compliance, fraud prevention, dispute resolution, and enforcement of our terms, licenses, rules, and policies.
Where permitted by law and consistent with your communication preferences, we may contact you about products, services, updates, offers, security notices, transactional matters, legal notices, or changes to this Privacy Policy. You may opt out of non-essential marketing communications at any time. We may still send transactional, account, security, legal, or service-related messages.
You should not submit sensitive personal information, confidential information, third-party personal information, or content you do not have the right to use unless it is necessary for your use of the Services and you are authorized to provide it.
2. AI-Powered Features
If you use AI-powered features, we may process information submitted to, generated by, or associated with those features.
AI-powered features may be provided, supported, hosted, or processed by third-party providers or technologies. Additional terms, settings, notices, or disclosures may apply to certain AI-powered features, including terms addressing how information submitted to or generated by those features may be used.
You should not submit confidential, sensitive, regulated, export-controlled, or third-party personal information to AI-powered features unless you are authorized to do so and such use is expressly permitted by the applicable feature, terms, or settings.
3. Contests, Competitions, Promotions, and Events
From time to time, we may offer contests, competitions, promotions, beta programs, game jams, showcases, challenges, surveys, or similar activities.
Participation is voluntary and may be subject to separate rules, terms, eligibility requirements, submission requirements, judging criteria, prize terms, publicity permissions, and additional disclosures.
By participating or submitting materials, you are responsible for ensuring that you have the rights and permissions necessary to do so and that your participation and submissions do not violate applicable rules or the rights of others.
4. How We Disclose Information
We may disclose information to parties that help us operate our business, provide the Services, process transactions, support users, administer activities, comply with legal obligations, protect rights or safety, prevent fraud or abuse, investigate security issues, enforce terms or policies, complete business transactions, or otherwise act as permitted by law.
If SoftWeir is involved in a merger, acquisition, financing, restructuring, sale of assets, insolvency, bankruptcy, or similar transaction, information may be transferred or disclosed as part of that transaction, as permitted by law and subject to applicable confidentiality obligations.
We may disclose aggregated or de-identified information that cannot reasonably be used to identify an individual.
5. Cookies and Similar Technologies
We and our service providers may use cookies, analytics tools, and similar technologies to operate, secure, analyze, and improve the Services. Depending on your location, you may be able to control certain cookies or tracking technologies through your browser settings or consent tools where available.
6. Third-Party Services and User Responsibility
The Services may use or interact with third-party services, platforms, tools, and technologies. These third parties may process information under their own terms and privacy policies where they act independently, or on our behalf where they provide services to SoftWeir.
You are responsible for the content, files, projects, prompts, assets, datasets, submissions, and other materials you provide to SoftWeir or create using the Services. This includes responsibility for ensuring that you have the necessary rights, permissions, notices, and consents, and that your products, submissions, and materials comply with applicable laws, platform rules, third-party terms, privacy requirements, intellectual property rights, and contest or competition rules.
SoftWeir is not responsible for the privacy practices, legal compliance, or content decisions of third-party developers, publishers, participants, users, platforms, or services.
7. Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, or as otherwise required or permitted by law.
When information is no longer reasonably needed, we may delete it, de-identify it, or retain it as required or permitted by law.
We use reasonable safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. These safeguards vary depending on the nature of the information and the Services involved. Please note that no system can be guaranteed to be 100% secure.
8. Additional Notices
The Services are not directed to children under 13 or the age required by applicable law to provide personal information without parental consent, and we do not knowingly collect personal information from children without appropriate consent.
SoftWeir is based in Canada, and information may be processed in Canada or other countries where we or our service providers operate. Those countries may have privacy laws that differ from those in your location.
We may update this Privacy Policy from time to time. Changes are effective when posted unless a different effective date is stated.
9. Privacy Requests and Contact
Depending on your location, you may have certain rights regarding your personal information.
To make a privacy request, ask a question, or raise a concern, contact us at:
SoftWeir Inc.
Website: softweir.ca
Email: support@softweir.ca
We may need to verify your identity before responding to certain requests. Some requests may be limited by applicable law, legal obligations, security requirements, dispute resolution, contractual obligations, or legitimate business needs.